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Shipping Guide

How to pack and ship diabetic supplies for cash

A simple guide to packing your supplies securely and shipping them with the free prepaid UPS label we provide.

Last reviewed: July 2026

The main goal: prevent shipping damage

Use a sturdy outer box and enough cushioning to keep the product boxes from moving, bending, or being crushed. Do not place tape or the UPS label directly on the retail product packaging.

Simple UPS shipping checklist

  • Use a sturdy outer shipping box.
  • Add cushioning so the supplies cannot move around.
  • Protect the retail boxes from crushing, water, tape, and labels.
  • Seal the outer box securely.
  • Attach the prepaid UPS label to the outer box.
  • Drop it off at a staffed UPS location and keep the tracking receipt.

After UPS delivers the package

We inspect mail-in packages the same day they arrive and send payment that same day after inspection. Shipping damage may reduce the final amount if the supplies no longer match the approved condition.

Keep your UPS tracking number until payment is completed. If tracking stops updating, text us so we can review the shipment status.
Ready to mail your supplies?

Request a quote. After approval, we will send your free prepaid UPS label.

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Mail-in details

Do not ship supplies before receiving approval and your prepaid UPS label.

Approved mail-in sellers receive a prepaid UPS shipping label at no cost. Keep your tracking number until payment is completed.

Pack supplies in a sturdy shipping box with enough cushioning to prevent movement, crushing, or other damage during transit. Do not place a shipping label directly on the product packaging. Damage during shipment may reduce the final payment if the items no longer match the approved condition.

After delivery, we inspect the approved supplies and send payment the same day. If the mailed supplies differ from the approved submission, we will contact you with the revised amount before payment.

Quotes and prepaid UPS labels are valid for the period stated in the approval message. UPS delays do not automatically cancel an approved quote; contact us if tracking stops updating.

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