Privacy Policy

1. Introduction

Cash For Diabetic Supplies NC is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.

By using our website or submitting a quote, you agree to the practices described in this policy.

2. Information We Collect

We collect the following when you use our services:

• Contact information — name, phone number, and any email provided
• Supply details — brand, quantity, expiration dates, and photos of supplies submitted
• Payment information — Zelle, Cash App, or Venmo handle for payment processing
• Usage data — pages visited, time on site, and browser type collected via analytics tools

3. How We Use Your Information

We use the information we collect to:

• Process your quote submission and communicate a cash offer
• Coordinate pickup or send a prepaid shipping label
• Issue payment for accepted supplies
• Respond to questions or support requests
• Improve our website and services

We do not sell your personal information to third parties.

4. Sharing of Information

We may share your information only in the following circumstances:

• Shipping carriers — your name and address are shared with UPS or USPS to generate prepaid shipping labels
• Payment platforms — Zelle, Cash App, or Venmo may receive your handle to facilitate payment
• Legal compliance — we may disclose information if required by law or in response to a valid legal request

5. SMS/Text Messaging Communications

If you check the optional SMS consent box on one of our quote forms, you agree to receive SMS/text messages from Cash For Diabetic Supplies NC related to your transaction, including quote confirmations, prepaid shipping label and tracking updates, package receipt confirmations, and payment notifications. Providing your phone number alone does not enroll you in text messaging. Consent is not a condition of receiving a quote, selling your supplies, or completing any transaction — if you do not check the box, we will contact you by phone call instead. You may also text us first at any time, in which case we will reply to your message.

Message frequency varies based on your transaction activity; you can generally expect a handful of messages over the course of a single transaction. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us using the details in Section 11 below.

Mobile opt-in information and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.

6. Analytics & Tracking

Our website uses Google Analytics 4 and a Facebook Pixel to understand how visitors use our site. This data is used to improve our services and advertising. You may disable cookies in your browser settings at any time.

We also use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Transaction records may be retained for up to 7 years for accounting and legal compliance purposes.

8. Security

We take reasonable measures to protect your information from unauthorized access or misuse. However, no method of transmission over the internet is completely secure.

9. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise any of these rights, contact us at sales@cashfordiabeticsuppliesnc.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.

11. Contact Us

Questions about this Privacy Policy:

• Email: sales@cashfordiabeticsuppliesnc.com
• Text Us
• Address: 9625 David Taylor Dr, Suite 105, Charlotte, NC 28262